If the name of a person travelling is spelt wrong or doesn't match their name on their passport: Most spelling mistakes in the name of a traveller can be easily corrected over the phone, when all of the flights on their ticket are operated by British Airways. We don't charge for this type of change, however if the taxes, fees, carrier imposed charges or fuel surcharges on the ticket have changed since the booking was made we'll need to take any additional money due for them at this point. Please be prepared to send through copies of documents if our Customer Support team need them to support the name correction. It's more complicated when other airlines are on a customer's e-ticket - our agents will be able to explain to you what will happen.
Please be aware that it's not possible to update/correct a name on an ticket simply by entering the corrected name/spelling in the Advance Passenger Information, as this information doesn't actually make any changes to their e-ticket.
If you booked through a travel agent or on a travel website, please contact them directly. We can't change tickets they have issued.
If you booked through British Airways, either online or on the phone, please call us +1-855-738-4459 to make this name change.
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